Terms & Conditions
1. 10 Massage Treatments of Membership Card - valid 12 months from the time of purchase.
2. 5 Massage Treatments of Membership Card - valid 6 months from the time of purchase.
3. All the Healing Programs are for personal use only.
4. All the Gift Cards are valid 6 months from the time of purchase.
5. Cancellation Fees:
- no charge until 24 hours before the treatment;
- 50 % charge for cancellation in the same day of scheduled treatment.
- 100% charge for not showing up on treatment without any notification.
6. Art of Massage in Berlin doesn't provide refunds on treatments.
Client Release & Cancellation, Late, & No Show Policy
I understand that the massage I receive is provided for the basic purpose of relaxation, stress reduction, and relief of muscular tension.
I further understand that a massage should not be construed as a substitute for medical examination, diagnosis, or treatment, and that I should see a physician, chiropractor, or other qualified medical specialist for any mental or physical ailment that I have.
Because massage is contraindicated (should not be done) under certain medical conditions, I affirm that I have stated all my known medical conditions and answered all questions honestly. I agree to keep the therapist updated as to any changes in my medical profile, and understand that the therapist will not be responsible for any injuries sustained by me if I fail to update the therapist as to my medical condition.
I also understand that at no time will the massage be sexual in nature. Any inappropriate comments or conduct made by me will result in immediate termination of the session, and I will be liable for full payment of the scheduled appointment.
As appointment times are reserved in advance, the massage therapists will make every attempt to stay on schedule to respect my time. I agree that I will notify the Art of Massage in Berlin at least 24 hours in advance when I am unable to attend a scheduled appointment. Appointments for which I do not show or cancel within the 24 hr period will be charged directly to me. The clock starts at the time that my appointment is scheduled to begin and my massage therapist is available to see me. I understand that if I am late, that time is lost and will result in a shorter appointment.
I understand that my massage will be given by a licensed therapist. If I have any specific medical conditions or symptoms, I have cleared receiving a massage with my primary care provider.
I understand that all payments, in full, are expected at the time of service. Payments are to be made directly to the Art of Massage in Berlin.
We choose this policy to provide the best service and punctuality to our clients.
Yours respectfully,
Team of Art of Massage in Berlin